JOBS
NOW HIRING for the 2025 Jet Boat season!
ARE YOU THE LIFE OF THE PARTY?
Hiring Whitewater River Guides
DO YOU HAVE A NATURAL TALENT FOR CUSTOMER SERVICE?
Hiring Guest Services Agents
DO YOU LOVE MAKING PEOPLE SMILE?
Hiring Media Agents
CAN YOU HANDLE 1500-HORSEPOWER ENGINES?
Hiring Jet Boat Captains

WE’RE LOOKING FOR OUTGOING, ADVENTUROUS AND ENERGETIC INDIVIDUALS TO JOIN OUR TEAM!

Working at Whirlpool Jet is not your average summer job. We’re in the business of making memories and sharing the magic of whitewater with everyone we meet. If a summer of sun, fun and adventure sounds too good to be true – you may have just found your dream job. 

If you are interested in joining our team, send an e-mail to jobs@whirlpooljet.com attached with your cover letter and resume, or use the application form below.

JUST A SUMMER GIG!

YOU DON’T HAVE TO COMMIT TO A CAREER, JUST A FEW MONTHS OF FUN AND SUN

Most of our positions are seasonal, beginning in late April-May and finishing around Halloween. But our staff love it so much, they come back every summer!

jobs-in-niagara-whirlpool-jet

NOW HIRING FOR THE 2025 JET BOAT SEASON

AVAILABLE POSITIONS FOR US & CANADIAN LOCATIONS LISTED BELOW

AVAILABLE POSITIONS AT OUR USA LOCATION
LEWISTON, NY

usa-location

GUEST SERVICES AGENT

Be our guest!

Our Guest Services Agents are the first team that our guests meet, whether on the phone or checking in at the front desk – and first impressions are always important. They are our human encyclopedias and have the answer to any jetboating question. For this position you must have a natural talent for customer service and love meeting new people (and getting them excited for the ride of their life!). If chatting is what you do best, you’ll fit in perfectly.
LEARN MORE

RETAIL & CONCESSION SALES AGENT

Order up!

Our Retail & Concession Sales Agents are the perfect mix between barista and sales person (is that even a thing? Here, it is!) With rotating shifts between our River Shop Café and Retail Desk, they’ll be brewing coffees one day and helping guests pick out souvenir sweaters the next day. If you love interacting with people and thrive in a position with variety, this may be the perfect job for you. For this position you must have a natural talent for customer service and are skilled at selling lots of magnets. The ability to brew the perfect cappuccino is considered an asset.
LEARN MORE

JANITORIAL & MAINTENANCE

Spick & Span!

Our Janitorial and Maintenance Agent will attend to the cleaning and general maintenance of our Lewiston NY facility. We're looking for someone who has perfected the art of vacuuming and has excellent attention to detail. The goal is to create the cleanest and most welcoming environment for our guests, which is a critical factor in maintaining and strengthening our reputation. If you love chit-chat, keeping things sparkly clean and the variety that comes with random odd-jobs, this might be the perfect position for you!
LEARN MORE

TRIP LEADER (WHITEWATER RIVER GUIDE)

Soaked and stoked!

The Whitewater River Guide (Trip Leader) is the right-hand and sidekick to our jet boat Captains. They work in the heart of the action, guiding our 45-minute jet boat tours of the Niagara River and Devil’s Hole Rapids. For this position, you must love meeting new people and speaking in front of crowds (and don’t mind getting your hair wet). The ability to make a good boat joke is considered an asset. Current First Aid and CPR certifications are preferred. All training is provided in-house for successful candidates.
LEARN MORE

DIGITAL MEDIA AGENT

Lights, cameras, action!

Our Digital Media Agents have the perfect mixture of creative flair and people skills. They capture and edit all of the photos and videos of our tours, for sale in our Retail River Shop. You may ask, ‘how do the guests look so good while getting pummelled in the face with water?’ It’s an art and our DMR Agents are the experts. For this position, you must like making people smile and have a love for the digital arts. The ability to take a photo while everyone has their eyes open is considered an asset.
LEARN MORE

DOCK HAND

You float my boat!

The Dock Hand is the go-to guy or gal for our Captains and Trip Leaders. They assist with gear, passenger loading and all things jet boat maintenance – getting to enjoy all the action from the comfort of our jet boat docks. If you’re a stickler for organization & cleanliness, and love meeting new people, then this is the perfect job for you. The ability to hype up a crowd before their tour is considered an asset.
LEARN MORE

SALES & MARKETING ASSISTANT

Aspiring influencers!

Our Sales & Marketing Assistants are the face of our brand – creating content for social media, engaging with guests, and meeting journalists are just a few of their many hats. Creativity is the name of the game and they are always coming up with new ways to share jetboating with the world. For this position you must be an out-of-the box thinker who loves telling a good story. The ability to create new TikTok trends is considered an asset.
LEARN MORE

AVAILABLE POSITIONS AT OUR CANADIAN LOCATION
QUEENSTON, ON:

canadian-location

CAPTAIN - TRAINEE

Oh Captain, my Captain!

Our Jet Boat Captains have one of the most important roles at Whirlpool Jet. They operate our triple-turbo diesel vessels through our whitewater playground - the Class V rapids of the Niagara Gorge. A commitment to safety, professionalism (and taking guests on the ride of their lives!) is essential for this position. If you want to be the driver behind 1500 horsepower & 31,000 lbs of thrust, then this is the job for you! Current First Aid and CPR certifications are preferred but all training and certifications are provided in-house for successful candidates.
LEARN MORE

DOCK HAND

You float my boat!

The Dock Hand is the go-to guy or gal for our Captains and Trip Leaders. They assist with gear, passenger loading and all things jet boat maintenance – getting to enjoy all the action from the comfort of our jet boat docks. If you’re a stickler for organization & cleanliness, and love meeting new people, then this is the perfect job for you. The ability to hype up a crowd before their tour is considered an asset.
LEARN MORE

MARKETING & SOCIAL MEDIA ASSISTANT

Aspiring influencers!

Our Sales & Marketing Assistants are the face of our brand – creating content for social media, engaging with guests, and meeting journalists are just a few of their many hats. Creativity is the name of the game and they are always coming up with new ways to share jetboating with the world. For this position you must be an out-of-the box thinker who loves telling a good story. The ability to create new TikTok trends is considered an asset.
LEARN MORE

JANITORIAL & MAINTENANCE

Spick & Span!

Our Janitorial and Maintenance Agent will attend to the cleaning and general maintenance of our Queenston ON facility. We're looking for someone who has perfected the art of cleanliness and has excellent attention to detail. The goal is to create the cleanest and most welcoming environment for our guests, which is a critical factor in maintaining and strengthening our reputation. If you love chit-chat, keeping things sparkly clean and the variety that comes with random odd-jobs, this might be the perfect position for you!
LEARN MORE

JUNIOR MARINE MECHANIC

Start Your Engines!

Reporting directly to the Head Engineer, the Junior Marine Mechanic will play a critical role as part of the Mechanics team. They will assist in the daily mechanics and maintenance of our fleet of 9 jet boat vessels, including but not limited to; maintenance of jet boat engines, jet drives, marine electronics, hydraulics and fire safety equipment. Previous mechanical experience specific to the marine industry is preferred but not required.
LEARN MORE

GUEST SERVICES & RESERVATIONS AGENT

Be our guest!

Our Guest Services Agents are the first team that our guests meet, whether on the phone or checking in at the front desk – and first impressions are always important. They are our human encyclopedias and have the answer to any jetboating question. For this position you must have a natural talent for customer service and love meeting new people (and getting them excited for the ride of their life!). If chatting is what you do best, you’ll fit in perfectly.
LEARN MORE

DIGITAL MEDIA & RETAIL AGENT

Lights, cameras, action!

Our Digital Media & Retail Agents have the perfect mixture of creative flair and people skills. They capture and edit all of the photos and videos of our tours, for sale in our Retail River Shop. You may ask, ‘how do the guests look so good while getting pummelled in the face with water?’ It’s an art and our DMR Agents are the experts. For this position, you must like making people smile and have a love for the digital arts. The ability to sell lots of magnets is considered an asset.
LEARN MORE

NIGHT SECURITY & MAINTENANCE

Spick & Span!

The Maintenance & Night Security will play a critical role as part of the Queenston Operations team. In this position, they will be responsible for the overnight cleanliness and security of our Queenston jet boating operations, including change rooms, restrooms and surrounding property.
LEARN MORE

TRIP LEADER (WHITEWATER RIVER GUIDE)

Soaked and stoked!

The Whitewater River Guide (Trip Leader) is the right-hand and sidekick to our jet boat Captains. They work in the heart of the action, guiding our 45-minute jet boat tours of the Niagara River and Devil’s Hole Rapids. For this position, you must love meeting new people and speaking in front of crowds (and don’t mind getting your hair wet). The ability to make a good boat joke is considered an asset. Current First Aid and CPR certifications are preferred. All training is provided in-house for successful candidates.
LEARN MORE

BUS/SHUTTLE DRIVER

Beep beep! All aboard!

Our Rapid Transit Shuttle Drivers transport our guests from our ticketing location at the Floral Clock down to the jet boat docks in Queenston. If you love chatting up people from all over the world and getting them excited for the ride of their life (and can drive a shuttle bus), then this is the perfect job for you! The ability to memorize random facts about Niagara to entertain guests during the drive is considered an asset.
LEARN MORE

RETAIL & CONCESSION SALES AGENT

Order up!

Our Retail & Concession Sales Agents are the perfect mix between barista and sales person (is that even a thing? Here, it is!) With rotating shifts between our River Shop Café and Retail Desk, they’ll be brewing coffees one day and helping guests pick out souvenir sweaters the next day. If you love interacting with people and thrive in a position with variety, this may be the perfect job for you. For this position you must have a natural talent for customer service and are skilled at selling lots of magnets. The ability to brew the perfect cappuccino is considered an asset.
LEARN MORE

WHY WHIRLPOOL?

A SUMMER LIKE NO OTHER
There’s nothing quite like summer days on the river. We may be a little biased—but it’s kind of the dream.
WORK HARD, PLAY HARDER
This is jetboating, after all. We're serious about safety—but not much else. Having fun is kind of mandatory here.
EMBRACE ADVENTURE
No two days at Whirlpool Jet are alike, and that's part of the fun. We think on our feet and work as a team. “Boring” is not in our vocabulary.
MAKE SOMEONES DAY
We're in the business of creating unforgettable memories— there's nothing better than being the highlight of a family's vacation
FRIENDSHIPS THAT LAST A LIFETIME
Our staff becomes a tight-knit group of friends, not just co-workers. We don’t call ourselves the ‘Jet Boat Family’ for nothing.

If you are interested in joining our team, send an e-mail to jobs@whirlpooljet.com attached with your cover letter and resume, or use the application form below.