WE’RE LOOKING FOR OUTGOING, ADVENTUROUS AND ENERGETIC INDIVIDUALS TO JOIN OUR TEAM!
Working at Whirlpool Jet is not your average summer job. We’re in the business of making memories and sharing the magic of whitewater with everyone we meet. If a summer of sun, fun and adventure sounds too good to be true – you may have just found your dream job.
WHY WHIRLPOOL?
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JUST A SUMMER GIG!
YOU DON’T HAVE TO COMMIT TO A CAREER, JUST A FEW MONTHS OF FUN AND SUN
Most of our positions are seasonal, beginning in late April-May and finishing around Halloween. But our staff love it so much, they come back every summer!
CAPTAIN
Oh Captain, my Captain!
Our Jet Boat Captains have the most important role at Whirlpool Jet. They operate our triple-turbo diesel vessels through our whitewater playground - the Class V rapids of the Niagara Gorge. A commitment to safety, professionalism (and taking guests on the ride of their lives!) is essential for this position. . If you want to be the driver behind 1500 horsepower & 31,000 lbs of thrust, then this is the job for you! Current First Aid and CPR certifications are preferred but all training and certifications are provided in-house for successful candidates.
TRIP LEADER
Soaked and stoked!
The River Tour Guide (Trip Leader) is the right-hand and sidekick to our jet boat Captains. They work in the heart of the action, guiding our 45-minute jet boat tours of the Niagara River and Devil’s Hole Rapids. For this position, you must love meeting new people and speaking in front of crowds (and don’t mind getting your hair wet). The ability to make a good boat joke is considered an asset. Current First Aid and CPR certifications are preferred but all training and certifications are provided in-house for successful candidates.
DOCK SUPERVISOR
You float my boat!
The Dock Hand is the go-to guy for our Captains and Trip Leaders. They assist with gear, passenger loading and all things jet boat maintenance – getting to enjoy all the action from the comfort of our jet boat docks. If you’re a stickler for organization & cleanliness, and love meeting new people, then this is the perfect job for you. The ability to hype up a crowd before their tour is considered an asset.
FRONT DESK & RESERVATIONS AGENT
Be our guest!
Our Guest Services Agents are the first team that our guests meet, whether on the phone or checking in at the front desk – and first impressions are always important. They are our human encyclopedias and have the answer to any jetboating question. For this position you must have a natural talent for customer service and love meeting new people (and getting them excited for the ride of their life!). If chatting is what you do best, you’ll fit in perfectly.
DIGITAL MEDIA & RETAIL AGENT
Lights, cameras, action!
Our Digital Media & Retail Agents have the perfect mixture of creative flair and people skills. They capture and edit all of the photos and videos of our tours, for sale in our Retail River Shop. You may ask, ‘how do the guests look so good while getting pummelled in the face with water?’ It’s an art and our DMR Agents are the experts. For this position, you must like making people smile and have a love for the digital arts. The ability to sell lots of magnets is considered an asset.
SALES & MARKETING ASSISTANT
Aspiring influencers!
Our Sales & Marketing Assistants are the face of our brand – creating content for social media, engaging with guests, and meeting journalists are just a few of their many hats. Creativity is the name of the game and they are always coming up with new ways to share jetboating with the world. For this position you must be an out-of-the box thinker who loves telling a good story. The ability to create new TikTok trends is considered an asset.
BUS/SHUTTLE DRIVER
Beep beep! All aboard!
Drive multi-passenger vehicles to transport guests and staff between docks and other multiple locations while giving narration of Niagara River using microphone equipment. Pick up and drop off passengers at regular scheduled locations, following strict timelines. Check the condition of your vehicles tires, brakes, windshield wipers, lights, oil, fuel, water and safety equipment to ensure that everything is in working order. Safely load and unload passengers onto the bus. Comply with traffic regulations in order to operate vehicles in a safe and courteous manner.
GREETER
Responsibilities include directing traffic and greeting guests, both individuals and groups. Guiding them through proper registration procedures
ACCOUNTS RECEIVABLE CLERK
I like big numbers and I cannot lie!
Duties include invoicing clients for Jet Boat trips, organize and monitor outstanding balances, track courtesy coupons and calculate monthly totals. Assist in daily cash reconciliations, occasional mail runs and assisting Accounting Assistant and Business Manager with other duties as required
If you are interested in joining our team, send an e-mail to jobs@whirlpooljet.com attached with your cover letter and resume, or use the application form below.