FREQUENTLY ASKED QUESTIONS
Everything you need to know.

Have a question in regards to COVID-19? Learn more here

Tours departing from Niagara Falls ON and Lewiston NY are 45 minutes (round trip). The tours all follow the same route and spend the same amount of time in the rapids! 

From either departure point, we travel upriver (south) and into the Niagara Gorge. Once in the gorge, 175 ft walls ascend from above the water line. The boat makes its way into the famous Niagara Whirlpool and then we head back on down (north) through the Class V Devil’s Hole Rapids. You return to the same location from which you boarded as our tour is a round trip excursion.

Our trip is located down river from the falls, therefore it is impossible for our boats to go over the Falls. The closest our tour gets to the Falls is the Whirlpool, which is approximately one mile north. A good section of class six whitewater keeps us from going any further up river.

No, we do not see Niagara Falls on any of our tours. Our tours travel upriver into the Niagara Gorge, through the Class V Rapids at Devil’s Hole and up to the Niagara Whirlpool. The Whirlpool and Niagara Falls are separated by a stretch of Class VI rapids that are unnavigable (and illegal) to pass through.

We have 9 boats in our fleet. The Freedom Jet holds 62 passengers. Five of our Wet Jet boats hold 48 passengers each and two hold 54 passengers.

For the Wet Jet trip you must be at least 44 inches tall (avg. 6 yr old).

For the DRY Freedom Jet trip you must be at least 40 inches tall (avg. 4 yr old).

For the WET Freedom Jet trip you must be at least 13 years old and 100 lbs. 

Guests under the age of 12 and/or under 100 lbs are not permitted to sit in the first 3-4 rows of our vessels. (All seating is determined by the Captain and Crew of the vessel)

Guests under the age of 16 must be accompanied by a parent or guardian.

Guests under the age of 18 need a parent or guardian present to sign participation waivers.

The dock is wheelchair accessible but the boat is not. We will gladly assist any participant in and out of the boat. If a guest needs a support person to assist them their support person is permitted on the dock. Seat placement will be at the discretion of the master (captain) of the vessel for safety reasons.

For more information, please visit our accessibility page

There is NO AGE LIMIT! We do maintain, however, that participants of any age should be of good health, free of heart, neck or back issues and not pregnant. Also, seating in the boat is first come, first serve and cannot be reserved. Guests with young children (under 100 lbs must sit towards the back of the boat.

Our seating is first-come-first-served after the safety orientation. Seating on the vessel is always up to the discretion of the Captain. 

The first 3 rows the vessel are considered our “Power Rows” and take the most weight of the water. We only seat guests who are over the age of 12 and over 100lbs in these rows. But don’t worry, every seat on our Wet Jet is a wet seat!

On the “Wet Jet” or “Wet Freedom Jet” tour you get absolutely soaked. At times, while engaged in the Devil’s Hole Rapids during your Wet Jet tour experience, you can be seated knee deep in water in the boat. Regardless of the gear we provide, we recommend a complete change of clothes and of course we have change rooms on site.

Guests on our “Dry Freedom Jet” tour will remain dry within the enclosed vessel.

Yes, we provide all guests with a life vest, which is mandatory on board.

We do provide additional splash gear to our Wet Jet passengers on inclement weather days, which will help to keep you more comfortable on board. The gear is useful in keeping you a lot warmer (but certainly not drier).

Passengers can elect to wear their own footwear or sandals, or purchase our river sandals at check-in. You cannot ride barefoot.

On our Wet Jet Tour or Wet Freedom Jet Tours, you can bring 3 things onto the boat with you: hats, sunglasses/eyeglasses, and completely waterproof cameras with a wrist strap.

All of your other belongings (keys, wallets, cell phones) should be left behind. We provide complimentary lockers at all locations where you can store your belongings during the tour.

For our Dry Freedom Jet tours, you can bring small bags and cameras/cell phone to take beautiful photos of the tour!

All of our tours follow the exact same route – a 45 minute round trip adventure into the Niagara Gorge and through the Class V Rapids at Devil’s Hole. 

Our Wet Jet vessels are open-topped and every single seat will get completely soaked!

Our Freedom Jet vessel is mostly enclosed (dry Freedom Jet seats) but has 2 rows of outside wet seating at the very front. These are considered ‘power rows’ so guests must be a minimum of 13 years old and 100 lbs without any history of heart, neck or back issues. We only sell Adult tickets for the Freedom Jet WET seats.  

jet-boat-route-map-2024

Have a question that isn’t provided here? Contact Us