Frequently asked questions

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Tours departing from Niagara Falls ON and Lewiston NY are 45 minutes (round trip). The tours all follow the same route and spend the same amount of time in the rapids! 

From either departure point, we travel upriver (south) and into the Niagara Gorge. Once in the gorge, 175 ft walls ascend from above the water line. The boat makes its way into the famous whirlpool and then we head back on down (north) through Devil’s Hole Rapids. You return to the same location from which you boarded as our tour is a round trip excursion.

Our trip is located down river from the falls, therefore it is impossible for our boats to go over the Falls. The closest our tour gets to the Falls is the Whirlpool, which is approximately one mile north. A good section of class six whitewater keeps us from going any further up river.

We have 9 boats in our fleet. The Freedom Jet holds 62 passengers. Five of our Wet Jet boats hold 48 passengers each and two hold 54 passengers. Due to COVID-19, our capacity on each vessel has been adjusted for the 2020 season.

For the Wet Jet trip you must be at least 44 inches tall (avg. 6 yr old). For the Jet Dome trip you must be at least 40 inches tall (avg. 4 yr old).
Guests under the age of 16 must be accompanied by a parent or guardian.
Guests under the age of 18 need a parent or guardian present to sign participation waivers. 

Our seating is first-come-first-served after the safety orientation. Seating on the vessel is alway up to the discretion of the Captain. 

The first 3 rows the vessel are considered our “Power Rows” and take the most weight of the water. We only seat guests who are over the age of 12 and over 100lbs in these rows. But don’t worry, every seat on our Wet Jet is a wet seat!

There is NO AGE LIMIT! We do maintain, however, that participants of any age should be of good health, free of heart, neck or back issues and not pregnant. Also, seating in the boat is first come, first serve and cannot be reserved. Guests with young children (under 100 lbs must sit towards the back of the boat.

On the “Wet Jet” tour you get absolutely soaked. At times while engaged in the Devil’s Hole Rapids during your Wet Jet tour experience, you can be seated knee deep in water in the boat. Regardless of the gear we provide, we recommend a complete change of clothes and of course we have change rooms on site. Guests on our “Jet Dome” tour will remain dry.

Yes, we provide all guests with a life vest, which is mandatory on board. We do provide splash gear to our Wet Jet passengers on inclement weather days, which will help to keep you more comfortable on board. The gear is useful in keeping you a lot warmer (but certainly not drier). Passengers can elect to wear their own footwear or sandals, or purchase our river sandals at check-in. Due to COVID-19, all guests and staff are required to wear face masks on site. We also have these available for purchase at check in.

On our Wet Jet Tours, you can bring 3 things onto the boat with you: hats, sunglasses/eyeglasses, and completely waterproof cameras with a wrist strap. All of your other belongings (keys, wallets, cell phones) should be left behind. We provide complimentary lockers at all locations where you can store your belongings during the tour. For our Jet Dome (dry) Tours, you can bring small bags and cameras/cell phone to take beautiful photos of the tour!

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